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Travelers will receive a full refund for cancellations of flights made within 24 hours of the original booking. Refunds will start at once and may take approximately 7-10 business days for the amount to be reflected in the original payer used when booking the first flight.

Non-refundable tickets can be canceled if a traveler calls or cancels online at Southwest.com prior to 24 hours of an airline reservation, a traveler can get the original payment method, or he or she can keep the credit to use it for future travel for more on southwest airlines cancellation policy.