Bookings made more than one week (7 days) prior to travel and more than one week are eligible for a 100% refund under the 24-hour cancellation policy.
To be eligible, passengers must confirm their booking one week (7 days before) the departure date.
Both refundable and non-refundable bookings are subject to a 24-hour cancellation policy.
However, Avianca bookings canceled after 24 hours will incur a cancellation fee, depending on the price tier for more on Avianca Cancellation Policy follow the provided link.